It is well known that there are three constants in life – change, taxes, and death. We can’t help you with taxes or death, but we can give you some questions the answers to which can help make change a smooth evolution rather than a rocky revolution.
1. Why is change necessary?
2. What does the change consist of?
3. What are the effects of making this change?
4. Whose bright idea that this change is good for the business?
5. How will this change fit in with the business plan?
6. What is the time, effort, people and cost impact of this change?
7. What are the downstream effects of this change?
8. How will your customers/clients view the change?
9. What do you smooth the transition internally?
10. How do you smooth the transition for your customers/clients?