Business culture thrives when clear communication is a practiced core value. That value becomes real when each person at every level embraces clarity – with customers; with suppliers; and, with each other.
The small business must support communication with civility but without fear, allowing challenges to the way “things are done.” Effective leadership in this positive culture is about keeping the “air clear.”
For the leader, idle words can be dangerous because it matters not only what you say but also how you say it. How easily communication can become polluted. God-fearers are admonished that our words must make a difference. We are called to be purveyors of peace with words that encourage, edify and empower.
Are you that kind of business leader?
Proverbs 10: 32 (MSG) The speech of a good person clears the air; the words of the wicked pollute it.