A repeat customer can be your most valuable asset in a small business. You have the opportunity to create a repeat customer from every new customer. You can reach your sales numbers by getting your customers to spend more on other items you offer. Here are 5 things to keep in mind to get repeat customers.
1. Offer some extra value with your product or service such as a coupon, extra information or some extra time.
2. Create special offers for regular customers on items they value.
3. Send out regular press releases to stay visible in your market and copy your customers on these.
4. Reward your customers with a card or a small gift at holiday time and try to remember their important occasions (anniversaries and birthdays)
5. Have available multiple payment options. (lay away plans, store credit or payment on terms).