Want to keep your customers from running away to your competition? Here are twelve things you never say to them.
photo credit: seanrnicholson
1. Don’t worry…we forgot your name too.
2. If we throw a stick, will you leave?
3. You don’t belong here. You’re just a customer.
4. Awww. Did we step on your poor little bitty ego?
5. Can we trade you in for what’s behind door #1?
6. How about never? Is never good for you?
7. We’ll try being nicer if you’ll try being smarter.
8. It sounds like English, but we can’t understand a word you’re saying.
9. We’re already visualizing the duct tape over your mouth
10. We’re not being rude. You’re just insignificant.
11. Nice perfume. Must you marinate in it?
12. You are validating our inherent mistrust of customers.